How To Change What The Help Button Links To

This help file will explain how to change what the help button links to. By default this is set up to redirect to the Triaster help, but this redirect can be changed.

Navigate to the admin page of your process library. In the menu on the left hand side of the page, look for the "Settings file" link. Click on this link and then click the download settings file button. We recommend taking a copy of this file just in case anything goes wrong when editing.
Open Settings.xml in a text editor and search for "HelpURLs" without the quotes. Using ctrl + F will allow you to search the settings.xml.

This should bring you to a list of links that looks like this:

    <HelpURL PageName="approve_maps">
      <TriasterURL>../Help/ApproveMaps_R.htm</TriasterURL>
      <CustomURL>
      </CustomURL>
    </HelpURL>

Then add the URL you want the help button to link to inside the <CustomURL> tags.

    <HelpURL PageName="approve_maps">
      <TriasterURL>../Help/ApproveMaps_R.htm</TriasterURL>
      <CustomURL>https://www.bbc.co.uk</CustomURL>
    </HelpURL>

Steps three and four will have to be repeated for every item in between the <HelpURLs> tags. If there are already custom URLs and they need to be updated, most text editors have a find and replace option which can speed this process up.
Once the link has been put inside all the custom URL tags, save and close the file.
Navigate to the admin page of your process library.In the menu on the left hand side of the page, look for the "Settings file" link. Click this and it will take you to a new page, click on the 'choose file' button and navigate to the settings.xml that you just edited. Then click upload to apply the new settings to the process library. The links may not apply straight away, if this is the case try closing your browser down and then re-opening and trying the links again. If the link still isn't working set off a publish and try it again when the publish has completed.